1．How do we register? What requirements shall we meet to become the ZBG registered user?
Click the top right at the www.zbg.com for registration. Type in phone number or email address and tick the user agreement would guarantee the registration in success.
2: How can we log in?
Click zb user to finish one-click login directly;
Type in phone number/email address and the code to log in.
3.Is ZBG and ZB the same platform? Is the capital in two platforms connected?
ZBG is the sub-platform of ZB. If people registered an account at the ZB platform, they can use the ZB account to do one-click login at ZBG where they can transfer their asset to .
4.What if the password is forgotten?
Click “forgot password” on the logging page and recover it.
5.Could the email address/phone number be changed following the setting up?
No change can be made after the email address confirmation. Phone number could be modified/recovered at the user center.
6.Could the Google verification code be deleted?
It cannot be deleted. Once deleted, the Google verification function cannot be used and we need to log in the user center to recover it by re-downloading the Google verification code.
7.Why do we fail to get the email verification code?
If the account has bound phone number, the verification code will be sent by SMSs (short message) as system default; if not, you may check if the code was sent to the spam; if you still fail to receive the code after checking the following steps, please contact customer service promptly for inquiry and handling.
8.Why cannot we receive the verification code through phone? How can we deal with it?
Check the phone number with verified account and check the information of the phone with account verification:
- Check if the phone is in normal condition to receive information;
- Shut down the phone and restart it if the phone has not been turned off for a long term;
- Change the card if the phone is available for two sim cards;
- Check if the receiving box is full and you may delete some SMSs (short messages);
- Check if your phone's interception software works;
- Change into other browsers to log in again and receive the code;
If you still cannot receive the code after checking up the following steps, please contact customer service for inquiry and handling.
9.Can I invite my friends to register and obtain rewards if they need to register at ZBG?
You can use scanning or copy the address to your moments and micro blog. After users registered, the system can automatically track the users you recommend. The recommendation can be checked in the user center-referral.
- The referral could obtain ZT equivalent to 10% of exchange service fee from the referee;
- Referrals who register in the ZBG.COM can be ranked according to effective users (based on the recharging amount as over 100 RMB). Top 100 can purchase 1.1288 million ZT at the 1/50 of the opening price as expected.
10.What exchanges have been opened by ZBG?
Currently, four exchange markets have been opened as QC, USDT, BTC and ETH.